Preloader
Expert help when your store needs it most!

Trusted Shopify Help & Support Service Company

Your Shopify store deserves full-time care. We take care of your business with reliable Shopify support and customer service, resolving issues quickly. Stay prepared during peak hours with the round-the-clock backing that keeps daily operations running smoothly.

OUR SERVICES

Dedicated Shopify Maintenance & Support Plus Services

Your store never stops, and neither do we. As a recognised leader in Shopify development solutions, we handle every technical detail quietly while you focus on new growth and keep your Shopify Site performing at its best.

Shopify Upgrades & Migration

Sometimes, outdated Shopify versions hold your business back. Whether you need to migrate or update to Shopify 2.0, Shopify Plus, or a full migration, our upgrade service is crafted for brands ready to grow confidently.

Shopify Performance Optimisation

We conduct an in-depth performance audit to uncover speed blockers and inefficient code. Our team then implements optimised scripts, clean assets, and lightweight configurations to make your store lightning-fast.

Inventory & Product Management

Avoid costly product errors with expert inventory management. Our Shopify developers prevent glitches, maintain accurate product data, and keep store operations smooth before issues affect customers.

Shopify Bug fixes & troubleshooting

Experiencing unexpected store errors? Our Shopify bug-fixing experts diagnose issues fast, stabilise core functions, and maintain a fully operational, high-performance storefront 24/7.

Shopify Plugin and theme updates

Are outdated themes and plugins slowing your store? As Shopify theme development experts, our programmers deliver safe updates, remove obsolete elements, and ensure full compatibility so your Site stays fully up to date with the latest standards.

24/7 support Monitoring

Don't let hidden issues steal revenue. Our 24/7 Shopify support developers prevent problems before your customers notice, ensuring zero downtime and maximum performance every hour of the day.

Your Store Could Be Next.

Shopify Customers We've Supported.

WHY CHOOSE US

We Help You Build Enterprise-Ready Shopify Experiences.

Your Shopify Crew, On Standby

Our Shopify experts stay ready around the clock to resolve issues. You get reliable support that keeps operations consistently optimised for daily growth.

All-in-One Shopify Support

Instead of searching for "finding instant support,” when something breaks, our dedicated team acts as your personal Shopify helpline. From troubleshooting to optimisation and app issues, we provide fast, expert guidance when you need it.

Clear, Honest, Hassle-Free

No hidden charges, no confusing jargon, and no missed deadlines. You get transparent communication, accurate timelines, and predictable pricing, ensuring every support request is handled with clarity and full accountability.

Advanced Data Safety and Backups

We create and maintain secure data backups so your store can be restored quickly if anything goes wrong. This ensures peace of mind and reduces downtime during unexpected issues or technical failures.

Long-Term Partnership Mindset

We focus on sustainable growth, ongoing improvements, and continuous value, not on one-time delivery.

Cost-Effective Growth Solution

Our Shopify support services deliver reliable performance, quick issue resolution, and ongoing optimisation, providing premium-quality store care at a budget-friendly cost.

CONTACT US

Let’s talk ecommerce, Shopify & your next big win.

Tell us where your store is struggling. As a top-rated Shopify development and support company, we handle everything for you, so you can stay focused on what truly matters.

619b67c0ae58b1d4c549fd7d5f09079d545b5180
0 +

Tickets Solved

af9b185d4eb387590bde1f5a770e20999929701d
0 +

Shopify Experts

12c9f1dad6c200e5917f8cbc9f0aaea7e722ac2b
0 %

Page Speed

1938c3ae686ed260bd0f7ccc95a486669b12496e

Not Your Average Shopify Experts

We are a Shopify Business Partner Agency

For us, Shopify isn’t just development; it’s brand storytelling with performance at its core. As a trusted Shopify Business Partner in the USA & India, we create digital storefronts that reflect who you are, engage your customers, and help your brand grow with confidence.

d186d42fd5258e8e519801c11d739695d5df5302

Our Approach

How Do We Work Together?

We believe in true collaboration. From the first idea to the final launch, we guide you through every step and keep every detail aligned with your brand vision.

Initial Consultation

We begin by understanding your Shopify store's goals, challenges, and ongoing issues so we can support your business with the right strategy.

STEP

01

Store Analysis

We review your current Shopify setup, including theme, apps, performance, checkout flow, and integrations, to identify problems, conflicts, and improvement opportunities.

STEP

02

Strategic Planning

Based on the analysis, we create a clear action plan with priorities, timelines, and tasks to stabilize, optimize, and strengthen your Shopify store.

STEP

03

Implementation & Support

Our team fixes issues, resolves app conflicts, updates themes, improves speed, optimises performance, and keeps your Shopify store running smoothly.

STEP

04

Ongoing Support

With flexible support plans, you get dedicated Shopify Plus assistance whenever you need it, ensuring long-term reliability and peace of mind.

STEP

05

Ready to Find the "Why" Behind Your Slow Sales?

Let us uncover the truth behind your slow Shopify sales. Get real insights and fixes in a free 30-minute discovery call.

Our Success Stories

Watch how we rewrite success stories

Discover how we helped Shopify merchants resolve issues, improve performance and maintain seamless operations with our 24/7 dependable Shopify support services.

Edit Content
Container
Edit Content
Container (1)
Edit Content
Container (2)

CLIENT TESTIMONIALS

What Shopify Store Owners Say About Us

0

Customer experiences that speak for themselves

satisfy-client-img-1
satisfy-client-img-2
satisfy-client-img-3
satisfy-client-img-4
satisfy-client-img-5

The iCreative team has been at the core of our wordpress based webpage as well as our online marketing strategy. They have shown expertise and great dedication. We are very happy with the cooperation.

Reto Brader

Very helpful and competent. Thank you!

Susanne Hirschberg

FAQs

Yes. Our Shopify support team is available round-the-clock to fix urgent bugs, downtime, checkout issues, and performance problems, ensuring your store stays stable and accessible at all times.

Absolutely. Our Shopify experts troubleshoot theme errors, broken layouts, app conflicts, and third-party integration issues to restore smooth store functionality.

iCreative offers proactive monitoring, fast issue resolution, experienced Shopify developers, transparent pricing, and a dedicated team focused on keeping your store running smoothly and driving better conversions.

Yes. We improve load times, optimize theme code, remove unnecessary apps, and enhance site performance to boost conversions and user experience.

Yes. We manage Shopify Plus performance, automation, custom scripts, checkout optimizations, and advanced integrations for high-growth brands.

A quick discovery call is all it takes. Our team reviews your store, identifies problem areas, and helps you choose the right support plan.