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Round-the-clock support for your Magento stores

Complete Magento Support & Maintenance handled by experts

Drive more revenue with growth-ready Magento support services from a trusted Magento 2 agency with 13+ years of experience. Our expert team delivers 24×7 Magento maintenance, Adobe Commerce support, and performance optimization for uninterrupted eCommerce success.

OUR SERVICES

Magento Customer Support & Maintenance Services

Beyond ordinary Magento support, we focus on growth and stability. As a leading Magento support company, we go beyond maintenance with a proactive approach that prevents issues before they impact performance.

Emergency Support & Bug Fixes

Imagine your website facing critical issues during rush hours or peak sales — stressful, right? We provide Magento 24/7 support to identify and resolve problems within hours, ensuring uninterrupted performance and zero lost revenue.

Magento Extension Integration

Need to install a custom-developed plugin or third-party extension? Our Magento support developers ensure seamless integration with your backend, keeping your store stable and optimized without downtime.

Magento Upgrades & Migrations

Migrating from one platform to another can be risky and time-consuming. With iCreative Technologies, every step is handled with care. Smart backups, zero data loss, and smooth transition for your Magento stores

Magento Performance Optimization.

Experience lightning-fast Magento performance optimization designed to boost your Site's speed, SEO, and conversion rates at your fingertips.


Security and Backup

We perform regular backups and security audits to prevent data loss and protect your store from vulnerabilities. Our Magento security services ensure your Site is always protected and recoverable in minutes.

Conversion Rate Optimization

A well-performing store is good, but is it generating sales? If not, let us handle the rest. Our Magento customer service is designed to help businesses like yours.Our experts audit, analyze, and implement a CRO strategy that makes your Magento store truly sales-ready.

Brands that grow with us

Our Valued Magento Clients

WHY CHOOSE US

Trusted Magento Support That Puts Your Store First

 Zero Downtime Migration

Migrate to Magento or upgrade without disruption. Our expert team ensures every transfer is smooth, secure, and 100% data-safe.

30+ Experts Who Care

Your store is backed by certified Magento specialists who proactively maintain, monitor, and optimize performance around the clock.

Cost-Effective Support Plans

No hidden fees. No billing surprises. Just clear, affordable Magento support designed to grow with your business.

One Stop Solution for All Needs

From Magento support and maintenance to custom module development, we handle every aspect of your eCommerce so you can focus on growing your business.

Award-Winning eCommerce Agency

Recognized as a trusted Magento support company, we're known for delivering innovation, reliability, and flawless execution every single time.

Regular Updates & Maintenance

Our certified Magento developers keep your store optimized, secure, and up to date with regular audits, module updates, and performance tuning.

CONTACT US

Tired of Fixing the Same Magento Issues Again and Again?

Let certified experts handle it for you,proactive support, instant fixes, and no downtime.

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Our Approach

Our Magento Support Approach

We build growth-driven Magento stores through strategic development, performance optimization, and reliable end-to-end support.

Initial Consultation

We begin by understanding your business goals, and pain points to tailor a support plan that fits your exact needs.

STEP

01

Store Analysis

Our experts conduct a deep technical audit of your Magento store to identify vulnerabilities, speed bottlenecks, and optimization opportunities.

STEP

02

Strategic Planning

We create a clear roadmap outlining fixes, updates, and enhancements that will stabilize your store and maximize performance.

STEP

03

Implementation & Support

Our certified Magento developers execute the plan — applying patches, fixing bugs, updating modules, and ensuring secure, smooth functionality across your store.

STEP

04

Continuous Monitoring & Optimization

We keep a close eye on uptime, server health, and key performance metrics to detect and resolve potential issues before they impact your business.

STEP

05

Ongoing Support

With flexible maintenance plans and dedicated support, we deliver 24x7 assistance, ensuring your Magento store remains fast, secure, and fully optimized at all times.

STEP

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Years of Expertise

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Ticket Resolved

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Uptime

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Magento Partner

We are a Magento Association Bronze Partner!

As one of India’s most trusted Magento development company we bring code, creativity, and commerce together in one powerful frame. Our certified and skilled Magento 2 developers craft world-class Magento store solutions for your business with a strong commitment to quality and excellence.

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Mastered in Magento Integration & Technologies

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Looking for someone who truly knows your business?

Get your own dedicated Magento 2 developer who keeps your store stable, secure, and fast.

Our Success Stories

Our Awesome Customers Who Keep Going Up

Stories of ecommerce brands we’ve strengthened through our expert Magento support, performance improvements and proactive issue prevention.

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CLIENT TESTIMONIALS

What Our Clients Say About Us

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Customer experiences that speak for themselves

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An exceptionally competent and dedicated IT team! Our collaboration has always been reliable, solution-oriented, and friendly. Especially in urgent situations, they respond quickly and always find a way to support us in the best possible way. We truly value this partnership and can recommend them without reservation.

Kim Hermann Sebald (MAFA)

I have been a customer for around five years, and my experience has been excellent. Initially, they helped us migrate from Magento 1 to Magento 2, and the transition went smoothly. Since then, they have handled all updates and improvements efficiently. Recently, we migrated our Luma-based templates to Hyvä, which significantly improved our site’s performance, resulting in higher scores and a better user experience.

Martijn Verschuren

FAQs

Yes. Our dedicated Magento support team provides round-the-clock assistance for emergencies, bug fixes, and performance issues, ensuring your online store remains stable, secure, and accessible to customers at all times.

We go beyond standard maintenance — offering proactive monitoring, zero-downtime upgrades, transparent pricing, and expert Magento 2 developers who treat your store’s uptime and growth as a shared priority.

Simply request a consultation or book a free call. Our Magento specialists will review your store, identify issues, and recommend a custom support plan aligned with your business goals.

Yes. Our Magento support company offers flexible maintenance packages tailored to your store’s size, traffic, and technical requirements, ensuring you get exactly the level of support you need.

Ongoing Magento maintenance includes security audits, patch installation, malware removal, and firewall configuration to protect customer data and keep your store compliant with industry security standards.

Continuous support detects and resolves issues before they affect customers, ensuring consistent performance, stronger security, and fewer emergency expenses compared to reactive, one-time troubleshooting.